Terms & Conditions

Please note that currently our online shop operates only in Finland. For international deliveries, please contact us at studio(at)studioviivi.com.

Shipping

We offer nationwide shipping with standard shipping by Finnish postal service. Price of shipping is 4,90€ / 7,90€ depending on the size of the order. Estimated delivery time is 2-5 business days. Kindly note though that this is just an estimate and the delivery might take even longer, up to 10 days.
Prints will be shipped in a cardboard tube.

Pick up

If you have chosen to pick up your order from our studio, you'll be notified by email when your order is ready for pick up. Kindly note that the pick up might not necessarily be available for the day of the purchase.

Pick up address:

Studio Viivi
Viides Linja 10
00530 Helsinki

Payments

Payment options: Online Banking, Visa, Mastercard, Mobilepay, Walley, Joustoraha

Reclamations & Returns

Flowers are considered as fresh produce. Fresh produce can’t be returned. We always opt for high quality cut flowers, but if you find something wrong with your product, kindly communicate the problem immediately, not later than within the same day, by email at studio(at)studioviivi.com. Please add photos of the problem to your email.

Studio Viivi Workshop

Kindly note that the Studio Viivi Workshop is non-refundable. In case of a cancellation due to an illness, please contact us immediately by email at studio(at)studioviivi.com.

Studio Viivi Merch & Books & Vases

It’s possible to return the product within 14 days of the receipt of the order. Kindly note that the original packaging must be intact.
If you’d like to return your order, please contact us at studio(at)studioviivi.com and we’ll follow up with return instructions. 

All rights to changes reserved.

 

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